Halifax offers a range of services for its customers. Whatever reason that customers need to get in touch with Halifax, the customer services team is always happy to help. You can get in touch by calling customer services on 0844 858 5048.


If you are not currently a Halifax customer and would like to find out more about the process of opening a new account with Halifax, you can call customer services who will be able to answer your questions. The new accounts representatives will be able to help you set up your current account and telephone banking. They will also be able to advise you which Halifax account is most suitable for you. Additionally, by getting in contact with customer services you can transfer money between accounts, pay your bills and view your most recent transactions.


Need to update your personal details? For example, if you need to change your username or password, update your email address or home address, or change your memorable information, then the customer services at Halifax can help. Alternatively, if you are having problems accessing your online account, you can get in touch with Halifax customer services.


To set up, to amend or delete or to view any existing standing orders, you can speak to one of the customer services advisors who will be able to help you. The same can be done for any direct debits and bill payments that you may have. You can also transfer money between Halifax accounts by speaking to customer services.


If your Halifax card has been lost or stolen, you can report the issue via Halifax’s customer services. Once you have alerted the customer service team, you can request a replacement, which will get sent out to you as soon as possible. The Halifax customer service team will cancel your current card promptly to ensure that your money is protected.

For any other general enquiries or if you require more information about the services that Halifax provide, you can chat with one of the Halifax customer services team who is more than happy to help. The customer service team are highly trained and experienced to deal with a range of issues quickly and effectively.

Alternatively, if you would like the customer service number for any other bank, please go to the Find A Number banks page, where you will find a full page directory of all the banks.