First Direct Bank provides banking services 24/7 where customers can contact real-life customer advisors who are always willing to answer your queries. With 91% of First Direct customers finding their current account experience extremely or very satisfying, the figures really speak for themselves. First direct are a division of HSBC UK which runs without physical branches. All of the First Direct procedures are carried out online or by phone, however, the ties with HSBC provide a physical branch for dropping in cheques. The First Direct Bank is basically a bank in your pocket where you can manage all aspects without the hassle of face to face communications and queues. For more information, you can contact First Direct customer service on 0844 556 9417.

Current Accounts

Whether you’re looking to set up a current account or require help with your existing account, a customer advisor is just a call away. By calling a First Direct contact number today you can reach a real human point of contact. Your current account is free for the first 6 months with a £10 monthly fee thereafter. There are options to avoid this monthly cost, by phoning the First Direct customer service you could investigate this. If you’re unhappy with your account you have a 14 day period after receiving your pack to close your account. For details of the terms and conditions, you can contact a first direct contact number.

Joint Accounts

If you’re considering opening a joint account this can be easily negotiated over the phone. A joint bank account allows you to make and view transactions with a partner, family or housemates. Joint bank accounts are often used so that shared finances are transparent. Opening a joint account can affect your credit rating as the partners’ transactions will have an impending effect on your score. Transactions then become transparent and privacy is lost in choices of spending.


The cost of your mortgage will depend on the type of mortgage that you choose. Finding which mortgage is most suited to you can be a confusing process and so a First Direct advisor is always at hand. By answering a few questions on the phone, you can narrow down your choices to find the monthly costs of your mortgage.

Easy Ways to Bank and Pay

In the digital age, there are numerous methods of banking which are generally easier than traditional methods. First Direct supports the following methods of payment. For any queries regarding banking, you can call the First Direct Contact Number for assistance. The following methods are all available with First Direct:

• Apple Pay
• Google Pay
• Contactless Payments
• Paym
• Online Banking

• Phone Banking
• Mobile App
• Text Message Alerts
• Paying in Cheques

If you would like the customer service number for any other bank, please visit the Find A Number banks page, where there is a full page directory of all banks.